Returns & Exchanges
At ThirdLove, we want you to feel confident and comfortable in your fit, which is why we offer a 60-day window to return or exchange your items. Whether you've worn it or washed it, our Fit Guarantee ensures you find the perfect size or get your money back.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process.
Choose Your Option
Select whether you would like to exchange your item for a different size or color, or receive a refund to your original payment method.
Print & Pack
Download your prepaid shipping label and securely package your items, ensuring all original tags are included if possible.
Ship It Back
Drop off your package at the designated carrier location, and we will process your refund or exchange within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing